Course Consultant

Course Consultant EF Kids & Teens School Indonesia Do you have what it takes to convince your customers EF is the right education partner for them? Do you genuinely care about child education and offering the most suitable program based on customer needs and fulfilling a long-term study plan? Are you results driven, fast thinking and empathetic? Do you feel like you can put yourself in customers’ shoes and are not afraid of critical feedback and objection? Then this role is perfect for you. Apakah Anda memiliki apa yang diperlukan untuk meyakinkan pelanggan Anda, bahwa EF adalah mitra pendidikan yang tepat untuk mereka? Apakah Anda benar-benar peduli dengan pendidikan anak dan menawarkan program yang paling sesuai berdasarkan kebutuhan pelanggan dan memenuhi rencana studi jangka panjang? Apakah Anda fokus mencapai target, berpikir cepat dan empatik? Apakah Anda merasa dapat menempatkan diri pada posisi pelanggan dan tidak takut dengan respon kritis dan keluhan? Maka posisi ini sangat cocok untuk Anda. The role: Although Course Consultant role is focusing on sales, he/she needs to have a good appreciation of education industry and EF products in order to be able to give a solid academic justification for every piece of advice. Peran: Meskipun peran Course Consultant berfokus pada penjualan, ia perlu memiliki apresiasi yang baik terhadap industri pendidikan dan produk EF agar dapat memberikan justifikasi akademis yang kuat untuk setiap saran.           About EF Education First At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience and everything else that makes you unique. Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com.

Tangung Jawab Pekerjaan

What exactly will you be doing? You will be responsible for providing sales consultations to first time customers, effectively identifying their needs, introducing appropriate products, and selling EF products that can help meet their needs. • Build strong rapport and trust with customers, maintain good relationships and get referrals • Invite and Consult customers on their needs and interest, develop suitable study plan during the consultation • Pitch the most suitable program, achieve sales target • Actively collaborate in marketing and sales activities outside of center • Other admin and operational duties and responsibilities assigned by company or when needed Apa sebenarnya yang akan Anda lakukan? Anda akan bertanggung jawab untuk memberikan konsultasi penjualan kepada pelanggan pertama kali, mengidentifikasi kebutuhan mereka secara efektif, memperkenalkan produk yang sesuai, dan menjual produk EF yang dapat membantu memenuhi kebutuhan mereka. • Membangun hubungan yang kuat dan kepercayaan dengan pelanggan, mempertahankan hubungan baik dan mendapatkan referensi • Mengundang dan memberikan konsultasi kepada pelanggan tentang kebutuhan dan minat mereka, mengembangkan rencana studi yang sesuai selama konsultasi • menentukan program yang paling sesuai, mencapai target penjualan • Bekerja sama secara aktif dalam kegiatan pemasaran dan penjualan di luar center. • Admin dan tanggung jawab operasional lainnya yang ditugaskan oleh perusahaan ketika diperlukan  

Kualifikasi

What are the basic requirements? • Love children and care about their growth • Excellent communication and problem-solving skills • Sales ability in delivering effective sales pitch & closing deals • A results-driven person • Good emotion and stress control • Can-do attitude, emotional intelligent and passion • Ability to work on weekends (the off-days will be between Mon. to Fri.) • Sales or education industry experience is a bonus • Good level of English Apa persyaratan dasar yang diperlukan? • Menyukai anak-anak dan peduli dengan perkembangan mereka • Mampu berkomunikasi dan memecahkan masalah dengan baik • Memiliki kemampuan dalam melakukan penjualan yang efektif dan menghasilkan transaksi penjualan. • Fokus mencapai target • Dapat mengontrol emosi dan stres yang baik • Memiliki sikap yang baik dan bekerja keras, memiliki kecerdasan emosi dan bersemangat • Dapat bekerja pada akhir pekan (hari libur antara Senin hingga Jumat) • Memiliki pengalaman di bidang penjualan atau industri pendidikan menjadi kelebihan tersendiri. • Kemampuan bahasa Inggris yang baik

Keahlian

• Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook) • Terampil dalam Microsoft Office (Word, Excel, PowerPoint, Outlook)

Pengalaman

1 tahun

Ringkasan