Account Manager

Along with our vision to be a world class technology company, in Qiscus, we aim to build the best real-time communication engine that enables conversations in any apps. Enabling Conversations with end users/customers has become a key strategy for businesses today. Qiscus helps businesses in Indonesia and 11 other countries to achieve this vis-a-vis our real-time communication (RTC) technology. We are looking for dynamic and passionate sales personnel who are able to help more businesses adopt #enablingconversations as their key business strategy. Are you the one that we are looking for?

Tangung Jawab Pekerjaan

Responsibilities

  • Manage a portfolio of enterprise accounts to achieve long-term success
  • Develop positive relationships with decision makers and other stakeholders in the project
  • Facilitate sales team in project scoping and proposal development
  • Ensure smooth delivery of RTC projects, coordinating between partners, our delivery team and client.
  • Resolve conflicts and provide solutions to customers/partners in a timely manner
  • Suggest ideas to improve sales/delivery performance and identify opportunities for growth
  • Report on the status of projects/accounts.

Kualifikasi

Requirements

  • Proven work experience as a Account Manager or Account Executive
  • Hands on experience in enterprise client management with the ability to deliver excellent customer experience
  • Have sufficient technical understanding/exposure. Have experience in end-to-end project management (software implementation)
  • Excellent communication and negotiation skills
  • Business acumen with a problem-solving attitude
  • Fluent in both Bahasa Indonesia and English

Keahlian

  • Client management
  • Communication and negotiation skill
  • Fluent in both Bahasa Indonesia and English

Pengalaman

Proven work experience as a Account Manager or Account Executive

Ringkasan

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