Account Manager
Posted Date: February 28, 2020
Along with our vision to be a world class technology company, in Qiscus, we aim to build the best real-time communication engine that enables conversations in any apps. Enabling Conversations with end users/customers has become a key strategy for businesses today. Qiscus helps businesses in Indonesia and 11 other countries to achieve this vis-a-vis our real-time communication (RTC) technology. We are looking for dynamic and passionate sales personnel who are able to help more businesses adopt #enablingconversations as their key business strategy. Are you the one that we are looking for?
Responsibilities Manage a portfolio of enterprise accounts to achieve long-term success Develop positive relationships with decision makers and other stakeholders in the project Facilitate sales team in project scoping and proposal development Ensure smooth delivery of RTC projects, coordinating between partners, our delivery team and client. Resolve conflicts and provide solutions to customers/partners in a timely manner Suggest ideas to improve sales/delivery performance and identify opportunities for growth Report on the status of projects/accounts.
Requirements Proven work experience as a Account Manager or Account Executive Hands on experience in enterprise client management with the ability to deliver excellent customer experience Have sufficient technical understanding/exposure. Have experience in end-to-end project management (software implementation) Excellent communication and negotiation skills Business acumen with a problem-solving attitude Fluent in both Bahasa Indonesia and English
Client management Communication and negotiation skill Fluent in both Bahasa Indonesia and English
Proven work experience as a Account Manager or Account Executive
