Service Desk

Candidate must possess at least a Diploma Max 30 years old Full time position Self-motivated, detail-oriented, positive attitude Knowledge about database MariaDB Knowledge about SLA escalating

Tangung Jawab Pekerjaan

1. Correctly logging incidents and faults, categorizing and prioritizing them in line. 2. Ensuring all faults are progressed & cleared within SLA-escalating to other internal and external teams as appropriate 3. Diagnosing and resolving problems to the customers satisfaction 4. Maintain and develop own knowledge and skills to assist with first time fault resolution

Kualifikasi

1. Candidate must possess at least a Diploma 2. Max 30 years old 3. Full time position 4. Self-motivated, detail-oriented, positive attitude 5. Knowledge about database MariaDB 6. Knowledge about SLA escalating

Keahlian

1. Self-motivated, detail-oriented, positive attitude 2. Knowledge about database MariaDB 3. Knowledge about SLA escalating

Pengalaman

Minimal 1 Tahun

Ringkasan