Technical Engineer

INOVASI – is a growing company with strong focus on Solution and services of Telecommunication, Networking Product, Security, and Information Technology (IT), was founded more than 17 years ago and has headquarter in golden triagle business Kuningan – Jakarta area with current project running in 55 cities in Indonesia. We have good and strong partnership with TOP global companies in Telecommunication and IT industries as NOKIA, ALCATEL, IBM, and HP. Our company is looking for qualified and experienced individual to join our professional team in Jakarta, as: Technical Engineer

Tangung Jawab Pekerjaan

Responsibilities:

  • Act as the primary liaison between Company and customers
  • Provide Technical support and troubleshooting for customers
  • Provide timely and accurate solutions to customer technical problems
  • Properly escalate unresolved issues to related parties (vendors, principals, customers and internal team)
  • Provide prompt and accurate feedback to customers
  • Reporting

Kualifikasi

  • Male max 25 years old
  • Minimum D3 Graduated, majoring in Telecommunication Engineering, Information Technology, Electrical Engineering or other related field
  • Fresh graduated / minimum 1 year experience as Technical Engineer / Network Operation Center (NOC) / Helpdesk

Keahlian

  • Preferable have basic knowledge of DWDM/Optic especially Nokia/Alcatel Lucent products
  • Ability to diagnose and troubleshoot basic technical issue
  • Ability to work under pressure and adapt easily to changing environment with a positive attitude, to be self-motivated, proactive, eager to learn and an effective team player
  • Good communication skill (Bahasa is a must and preferable in English)
  • Good in Microsoft Office applications including Power Point, Word, Excel

Pengalaman

• minimum 1 year experience as Technical Engineer / Network Operation Center (NOC) / Helpdesk

Ringkasan

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