Lithea Aeshtetic Center, perusahaan yang bergerak dibidang klinik kecantikan.
Working Hours :
Monday to Saturday (6 days, 1 day off on Sundays) 9am to 9pm (12hrs)
Remuneration Package :
Phone credit are to be discussed upon interview
Tanggung Jawab Pekerjaan :
- Overseeing daily clinic operations.
- Client service & satisfactions.
- Staff management.
- Clinic Revenue management.
- Clinic hygiene, cleanliness & maintenance.
- Prepare weekly and monthly reports.
- Promote services, products and discounts on social media.
- Receive payments from clients and track all transactions.
- Keep updated records of costs and revenues (e.g daily, monthly and quarterly)
- Run online competitions and offer discounts packages to attract new customers.
- Carry out Lithea assignments & duties as requested by BOD and/or Management.
Syarat Pengalaman :
Managerial experience more than 3 years (retail/ beauty & Wellness / Telecommunication)
- Customer service skills – Able to speak in a friendly way to customers and potential customers,
- listening to their needs and helping communicate options. Maintaining relationship and
- interactions with existing customer and potential customers.
- Database strategy – to manage and maintain database.
- Communication skills – Able to speak to customers about a product’s different features and
- answer any questions they might have.
- Flexibility in working hours – supposedly attending network events on a sales mission.
- Persistence – when the sale is not a go, being able to bounce back is the key for this job.
- Ability to handle customers’ requests and complaints with grace.
- BSc degree in Business Administration or relevant field.
- Additional in certification in Beauty Therapy or Sales is a plus.
- Customer service skills
- Database strategy
- Communication skills
- Fluent in English communication – correspondence & conversation.
- Basic bookkeeping knowledge.
- Excellent organizational skills