Lowongan Claim & Compliance Specialist PT. AA International Indonesia

An insurance services company that develops and has HR development

Tanggung Jawab Pekerjaan :

  • a) Assisting division heads in strategizing operational management of services to clients
  • b) Maintain all process related to Case Monitoring
  • c) Maintain all process related to Complain Handling
  • d) Coordinate and supervise daily execution on all aspects of the claim section such as claims admin, TPA, customer service, provider relation and hotline
  • e) Planning and overseeing the efficiency & effectiveness of processes and costs in the department operation according to company objectives

Syarat Pengalaman :

Experienced as Customer Care Manager in Hospital/Insurance Industry Minimum 7 years experience.

Kualifikasi :

  • • Completion of min Diploma III or bachelor degree above from any discipline.
  • • Insurance Certification esp Health Insurance
  • • Have experience handle chases Insurance Claim with minimum 5 year

Keahlian :

  • • Ability to understand, comprehend, dissect and consult the customers on the proper use and services.
  • • Excellence communication skills and group facilitation skills, and having ability to write and deliver training courses and material.
  • • Good analytical and problem solving skills, Creative, Innovative, and Customer Service Excellence.
  • • Have a good analyst & negotiation
  • • Have knowledge about medical
  • • Good team leadership and time management.
  • • Must be communicate in English (verbally or in writing)

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