Lowongan Customer Service Representative, Astoria, Duri Kosambi, Cengkareng


Astoria is looking for dynamic individuals passionate in the food and customer service field.

Tanggung Jawab Pekerjaan :

 

  • Effectively handle customer requests & orders in a polite and friendly manner
  • Monitor progress of requests & operations as they arise
  • Solve customer problems ranging from simple to complex and resolve complaints
  • Upsell customer account
  • Maintain call center database
  • Upkeep office equipment

Syarat Pengalaman :

Proven customer service experience

Kualifikasi :

 

  • Positive service attitude & proven work ethic
  • Detail oriented, accurate, punctual and organized
  • History of success in customer service is a plus (Fresh graduates welcome)

Keahlian :

  • Excellent phone skills in polite Bahasa & simple English
  • Basic IT Skills & ability to learn

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